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Dechaab Group
1.Can customers order different colors and models in one order?A:Surely yes.Mixed colors and models are acceptable.One 20GP we suggest 3- 4 models,one 40HQ we suggest 5-6 models.
2.What’s your policy for samples?
A:For small sample,we can offer for free.For completely doors ,we have to charge some cost on actual situation.But we will refund the sample charge to you if you place order next time.
3.What’s your trade terms and payment term?
A:Our trade term is EXW,FOB,CFR ans CIF.Payment term is 30% deposit by T/T before mass production,the balance paid upon receive the copy of B/L(L/C at sight is available).
4.What’s your special service?
A:Overseas installation service:After finish production,we will send customers production photos.If no problem,then customers pay the balance:After finish loading container,we will send loading details and loading pictures for you reference .
5.Can you make the door according to our drawing?
A:Yes,we can.But customer should send us drawing to check first,then we talk in details.If we can’t make it ,we will inform customer.
6.How about your warranty?
A:Warranty is two- five years.
7.What’s your delivery port and delivery time?
A:Our delivery port is Fuzhou or Ningbo port in China .Delivery time is 10-15 days after 30% deposit received
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